Privacy Policy
1. Who We Are
Atlas Carrier Group ("Atlas Carrier Group," "we," "us," or "our") provides freight dispatch services to independent carriers and small fleets, with a focus on box truck operators. This Privacy Policy explains how we collect, use, and protect information when you visit our website at {{DOMAIN}} or engage with us as a prospective or active carrier client.
This policy applies to our dispatch services. It does not cover freight brokerage services, which we do not currently provide.
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Contact details (name, company name, phone number, email address)
- Carrier qualification information (equipment type, MC/DOT number if applicable, years in operation, lanes/regions of operation, insurance details)
- Information submitted through our carrier qualification form or contact forms
- Communications you send us (email, phone, text, or Facebook messages)
Information collected automatically:
- Standard website usage data (pages visited, browser type, device type, approximate location based on IP address)
- Cookies and similar tracking technologies used for basic site analytics
We do not knowingly collect sensitive financial account information (such as full bank account or card numbers) through our website.
3. How We Use Your Information
We use the information we collect to:
- Evaluate carrier qualification and onboarding eligibility
- Communicate with you about our services, load opportunities, and account matters
- Coordinate freight movement between qualified carriers and brokers/shippers
- Maintain records required for business and regulatory purposes
- Improve our website and services
- Send occasional marketing or informational communications (you may opt out at any time)
4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Freight brokers and shippers, solely as needed to arrange and coordinate loads on your behalf
- Service providers who support our business operations (e.g., email hosting, website hosting, scheduling tools)
- Legal or regulatory authorities, if required by law or to protect our legal rights
Any third party we share data with is expected to handle it responsibly and only for the purpose it was shared.
5. Cookies and Analytics
Our website may use cookies or similar technologies to understand site traffic and improve user experience. You can disable cookies through your browser settings; some website features may not function properly if you do.
6. Data Retention
We retain carrier and business contact information for as long as needed to provide services, maintain business records, and comply with legal obligations. If you'd like your information removed and it is not otherwise required to be retained, contact us using the information below.
7. Your Choices
You may:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal/record-keeping requirements)
- Opt out of marketing communications at any time
To make a request, contact us at {{EMAIL}}.
8. Children's Privacy
Our services are intended for business use by adults operating commercial carrier businesses. We do not knowingly collect information from individuals under 18.
9. Security
We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above.
11. Contact Us
Atlas Carrier Group
Email: {{EMAIL}}
Phone: {{PHONE_DISPLAY}}
This Privacy Policy is general website copy and is not a substitute for review by a licensed attorney. Atlas Carrier Group intends to have this reviewed by counsel prior to or shortly after publishing.